
1. Quality assurance
My company: customer satisfaction first, quality-oriented. "Business philosophy, provide the following to all our customers a full range of services, and in the process, continually improve our service quality and customer satisfaction.
2. Pre-sale services
Formal contract with the customer before, according to the customer's actual situation, to provide customers with the best project needs analysis and project planning, formalized in the project after the contract, the customer's needs and characteristics of our products, by combining She Ji the maximum to meet customer needs.
3. Service
● warranty
My company provides LED screen for one year from the date of acceptance of free warranty service. The warranty period, all due to the quality or install process-induced failures, I will provide free repair and parts replacement service.
The warranty period, I will arrange technical staff twice a year to install the LED screen, site maintenance and maintenance.
● warranty
I am outside the warranty company on the LED screen, to provide paid life maintenance, in accordance with the relevant provisions of the State charged parts and maintenance expenses and travel costs ﹑ hours.
4. Service Policy
At the same time, our company service, the emphasis on "convenience", "fast", "time" the three principles, mainly in:
● easy
Modular product design, to maximize the simplified tools required replacement parts and procedures; I provided a telephone, fax and e-mail contact around the clock to facilitate the client consultation.
● fast
The modular design of products, components, easy maintenance and replacement; I offer 24-hour hotline to ensure that customers receive the feedback in the first reply.
● time
My company provided spare parts, Zai timely manner after failure to provide for replacement of parts; my company with a team of professional Wei Xiu, Duiyu customers solve their own fault Weineng in Jiedao 12 hours after the failure Baogao in response.
Company Hotline :0755-86113459
Technical Support Hotline :0755-86113458